The support team would love to hear from
you, but just before you call can we ask you to look through the FAQ’s to see if
there is the answer to your question.
Still having problems please contact the support team on support@thinkfisher.com or 01932
895339
Why can’t I log into
my account?
The is case sensitive, check for
capitals and spaces.
Check to see if CAPS LOCK is on
Type the username and password
into the boxes and don’t use the copy and paste function
Email support@thinkfisher.com to confirm
your correct username and password
I keep getting the
message ‘please enter an email address even though I have?
Type the username and password
into the boxes and don’t use the copy and paste function
Make sure your email address
includes the @ symbol
Make sure you haven’t entered any
spaces after your email address
Why can’t I move onto
the next page?
Make all mandatory fields (those
with a *) completed
Press save after each page
I can’t get my CV to
upload?
Your CV needs to me saved as
either a Microsoft Word document or a PDF
How do I make it so
that my employer can’t view my profile?
Log onto your profile and go to the
‘Work Experience’ page.
Look for your current employer in
the ‘Current Employer’ list.
If they’re not listed then enter
their name in the field below – ‘Current Employer not listed’ and the system
will then ensure that if your employer becomes a subscribing client your
details will remain blocked from them.
I’ve applied for a
job and I haven’t heard back?
Please assume after 2 weeks of the application you’ve been
unsuccessful.
Why am I not being
approached for jobs?
Firstly ensure your profile is up
to date with all your current information including current employer and that
your profile notes are updated.
Make sure your current CV has
been uploaded.
Add any relevant qualifications
or awards – stand out from the competition.
Add a professional photo – 70% of
subscribing clients look at profiles with photos first.
How do I deactivate
my profile?
If you have found a job can we suggest that we deactivate
your profile. This will mean that no one
can view your details however should the time come where you need us again we
can activate your profile again at the touch of a button.
Email: support@thinkfisher.com
Call: 07808 652 934 or 07903 636953 after 6pm
We will endeavour to get back to you with 24 working hours.